Managers can manage accounts.
- Joins your organization, or is added to a new community
- Takes on a new role
- Has suspended permissions, which happens automatically after an extended period of inactivity
Update account permissions
- Find the contributor’s account. If they haven’t created one, walk them through the steps.
- Select Edit user info (pencil icon).
- Select the appropriate permissions. Permissions don’t roll up so we recommend selecting all that apply.
- Make sure the First name, Last name, and Private email address fields are filled out.
- Select Save.
- Ask the contributor to reset their account by visiting [your org].stories.usechorus.com/auth/reset. For example, the URL for Vox Media internal users would be: voxmedia.stories.usechorus.com/auth/reset
If you’re giving someone elevated permissions for the first time, they will be prompted to set up two-factor authentication the next time they log in.
Check the status
If their account is brand new on SB Nation, Eater, The Verge, or Polygon, their status will be provisional. You'll need to activate their account as well.
If you’re working on someone’s account after they’ve been inactive, they may have a suspended status. In that case, you’ll need to hit Restore permissions on the inspect screen before they can log in again.
If the contributor has any questions about logging in, feel free to share this guide.