Two-factor authentication (2FA or 2-factor) is an important safety measure that protects our platform, accounts, and editorial content. When 2FA is set up, you'll need to provide a time-based numeric code when logging in, in addition to your normal login credentials.
We require two-factor authentication for anyone with access to our publishing tools. Audience members with Chorus accounts can also optionally enable 2FA in their account settings.
We recommend downloading Google Authenticator on your phone, but you can also use Authy, 1Password, or LastPass to manage your codes. We do not offer text- or email-based codes.
Once you create a Chorus account, your manager will need to update your permissions. Chorus will then prompt you to set up two-factor authentication on your next login:
- You’ll see a barcode and authentication key. You can use either option to set up two-factor authentication.
- If you’re using an app with scanning capabilities, such as Google Authenticator: select the plus icon to create a new account link, and scan the barcode.
- Otherwise: copy the key and paste it into your authenticator app.
- Your authenticator app will display a six-digit code. Enter this number without any spaces below the barcode in your browser, and select Submit.
- If the six-digit code is not accepted, confirm that the times on your phone and computer are both set to “automatic” and match exactly. If you’re using Android, Google gives special instructions for syncing manually.
Please keep your authenticator app on your device so you can reference new codes as they’re generated. If you have plans to get a new device, you can reset your two-factor before switching.