Newly created accounts have a provisional status by default, until the account holder visits a confirmation link to activate their account.
Some sites, including SB Nation, Eater, The Verge, and Polygon also have a 24-hour waiting period for new accounts. If you’re in the process of onboarding a new contributor, you’ll want to activate the account so that they can log in right away:
- Find the contributor’s account.
- Select Inspect this user’s activity (magnifying glass icon).
- In the community section, select Activate membership.
If the contributor has any questions or issues with logging in, feel free to share this guide.